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12: The Elements Of Great Managing - Rodd Wagner, James K. Harter (2006)
ISBN 9781595629982
Publisher Gallup Press
Publication Date 11/1/2006
Format Hardcover (234 x 157 mm)
Plot / Summary
12: The Elements of Great Managing is the long-awaited sequel to the 1999 runaway bestseller First, Break All the Rules. Grounded in Gallup's 10 million employee and manager interviews spanning 114 countries, 12 follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.
Authors Rodd Wagner and James K. Harter weave the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement
Additional Book Details
2Frog Index 68649
Other Resources Purchase Information
Cover Price $25.95
Nr of Pages 280
2Frog Media Reference Pages